Service and
Maintenance Contracts

Help prevent breakdowns, improve energy efficiency, optimise performance and reduce the running costs of your system

Service Support Whenever You Need It

24 Icon
7 Days icon
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The Multi-Temp Service Department offers contact availability 24 hours a day, 365 days a year, as we believe that communication is paramount. All forms of communication are encouraged between us, the service provider, and you the client.

Our 24/7 emergency helpline ensures that we are always on hand to provide expert advice and immediate help, day or night. Guaranteed emergency response times mean that one of our in-house Multi-Temp qualified Engineers will be with you in no time, therefore maximising your system’s uptime.

  • Decades of Experience

The Multi-Temp Service Department has decades of collective experience as a team and appreciates the requirements demanded within the Retail and Commercial Service sector.

Our Service network provides coverage to all areas of the UK including Northern Ireland utilising only the most competent Engineers, who are able to diagnose any system malfunctions, with the first fix on-site repair being our main priority.

  • Effective Communication

We are firm believers in our Service Engineer infrastructure with each Engineer attaining ‘site ownership’ within their local areas, this helps to ensure that the allocated Engineer has intimate knowledge of the particular site history. Experience tells us, this is by far the best way to service and maintain sites, we also encourage communication between Engineers should coverage need to be switched in an emergency situation.

Why Choose a
Multi-Temp Service and Maintenance Contract

Does a HVAC Maintenance Agreement make sense for your organisation

  • A well-maintained system runs more efficiently, providing consistent comfort and reducing your energy bills.
  • Regular maintenance helps identify and fix problems before they cause breakdowns.
  • Equipment that’s well cared for lasts years longer than neglected systems.
  • You can avoid the stress and business complications caused by unexpected breakdowns and repair bills.
  • If you do have an emergency, you’ll get priority service.
  • Having a regular provider who is familiar with your equipment, its location and its quirks saves you time because they can get right to work with little hand holding.

Create a plan that is right for you

Step 1
Site Visit & Review
Building your HVAC maintenance agreement starts with a thorough review of your HVAC system. You’ll meet with an experienced Maintenance Manager, usually by one of our Directors.
Step 1
Step 2
Detailed Report
You will receive our detailed report of your HVAC System written in a clear and concise easy to understand format. We will discuss the various options that offer you the smartest choices for your business
Step 2
Step 3
Choose What's Covered
You can choose to cover your entire HVAC system or only select certain pieces of equipment or components
Step 3
Step 4
Agree Fixed-Fee Contract
Your HVAC maintenance agreement will state things clearly in language that’s easy to understand. You’ll know exactly what’s included and what’s not
Step 4

Why Choose Us?

How Multi-Temp differ from our competitors for HVAC service and maintenance

  • Comprehensive Site Visit

In-depth major site visit to ascertain exactly what your service needs are – This can be to the statutory HVAC SFG20 standards or to a more bespoke fully tailored package can be designed around our clients individual requirements all with mind to ensure legal compliance is at the forefront (This can reduce / or in many cases significantly help reduce reactive call out costs)

  • Detailed Photographic Report

A visual report of breakdown accompanied by Before & After images of works carried out along with recommendations to suit client’s budgets

  • Documentation

F gas, Asset Register, Service Sheets

  • Energy Cost Savings

We have a series of Tried & Tested recommendations to reduce energy costs through smarter controls

  • Specialists Engineers

Our Engineers are Specialists within HVAC – diagnosing breakdown quickly, with minimum disruption and in most cases First Fix

  • Commercial Experience

Multi-Temp have years of HVAC experience